- Cancel 15 minutes or more before pickup: 100% refund.
- Cancel less than 15 minutes before pickup, or don't show up: no refund.
- If we cancel for weather, safety or an equipment problem: 100% refund.
Prepaid fares
All Power Chariots rides and tours are prepaid, either in the app or through a payment link we text you. The fare you see is the fare you pay. Fares are per person: $20 for a ride anywhere in our downtown service area, and $40, $70 or $95 for a 30, 60 or 90-minute tour.
Cancelling a ride or tour
You can cancel for a full refund up to 15 minutes before your scheduled pickup time. To cancel, reply to your booking text, or call or text (619) 648-4847.
Cancellations made less than 15 minutes before pickup are not refunded, because a chariot and driver are already on the way to you.
No-shows
If you aren't at the pickup spot within 10 minutes of the scheduled time and we can't reach you by phone or text, the booking counts as a no-show and is not refunded.
When we cancel
If Power Chariots cancels or can't complete your ride or tour because of weather, a safety concern, an equipment problem or a driver being unavailable, you get a 100% refund of your fare.
Group and event bookings
Event, wedding and corporate bookings are quoted separately. The cancellation terms in your quote take priority over this page.
Tips
Tips are optional and go 100% to your driver. When a fare is refunded, any tip paid with it is refunded too.
How refunds are paid
Refunds go back to the card or wallet you paid with. Most banks show the refund within 5 to 10 business days.
Questions
info@powerchariots.com · (619) 648-4847 · 2141 Newton Ave, San Diego, CA 92113